Need Help? We’re here for you

We, at ZestMoney, are dedicated to providing our customers with the best experience. We strive to create a platform which is reliable, comforting and completely transparent. In a family of 15 million, we want every one of our users to have a memorable experience every step of the way.

However, if you have had an experience which doesn’t meet your expectations and wish to escalate the same, please mail us at help@zestmoney.in or call us at +91-7440084400

GRIEVANCE REDRESSAL MECHANISM

At ZestMoney, our continual focus is on providing our customers the best service possible. If for any reason, you have been subject to any distress from our end, we request that you report grievances (including concerns about staff behaviour). You can email us at help@zestmoney.in or give us a call at +91-7440084400. You can reach out to us any time between 9:00AM to 7:00 PM on weekdays (Monday – Friday) except on public holidays.

We assure you that your grievance will be addressed on priority.

Grievance Redressal Official

Our customer services team works diligently to ensure that all your complaints are resolved. However, if for any reason you haven’t received any response, we request that you reach out to our Grievance Redressal Official.

We assure you that our team will do their best to address your issue.

Name: Sudharshan Krishnamurthy
Email ID: help@zestmoney.in
Phone Number: +91-7440084400

Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034

Our team will be available between 9:00 AM to 7:00 PM on weekdays (except on public holidays). Our team will ensure that your grievances are resolved at the earliest.

Nodal Officer

While we work hard to ensure that our customers are our priority, in a family of 15 million we may miss your grievance, at times. We are extremely apologetic if you have been subjected to such discomfort. However, in these circumstances you can reach out to our Nodal Officer.

We are a team that works together to ensure that your grievances are resolved at the earliest. Our Nodal Officer is available on weekdays between 9:00AM to 7:00PM (except on weekends and public holidays). Rest assured that your complaint will be resolved without delay.

Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka 560034

Email ID: cxoforyou@zestmoney.in

Phone Number: +91-7440084400

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